Shipping and Handling


Freight Shipment Cost Notice

National Ladder is committed to providing you with our best possible Freight Rates. Please provide us the opportunity to seek Freight Specials, Incentives, Discounts and in some cases FREE Freight Shipping.

(Based on certain purchasing levels). We will contact you within 1-2 hours of placing your orders, during normal business hours (8 a.m. – 5 p.m. EST Monday - Friday). Your order will only be processed after you have approved the freight quote.

Freight Incentives

Cotterman

Normal ship times have been extended due to current supply chain schedules.

Current temporary lead times are as follows:
Rolling ladders ship within 4 weeks*
Fixed Ladders ship within 15 days*
Special order ladders ship within 6-8 weeks*

*Lead times are estimates based on the production goals of the manufacturer, actual lead times may vary.

Knaack/Weather Guard

All orders over $7,000 SHIP FREE (Business Only)

Werner

All orders over 1,000 lbs. SHIP FREE

Sumner

We will contact customer with a freight rate

Free Shipping Exception

Free Shipping on select items and packages apply only to commercial addresses. Residential addresses are not included in the Free Shipping program.

Please Note

Freight Incentives apply to qualifying orders for a single shipment to a single destination

Orders that qualify for free shipping can only be delivered to locations in the 48 contiguous United States. Shipping to Hawaii, Alaska, or any country outside of the US will have additional shipping charges applied.

All freight rates are estimates and may be subject to change. Freight rates will be honored whenever possible but may be subject to change for the following reasons: Residential Delivery Address, Job Site Delivery, or any other unforeseen circumstances that may affect the price of delivery. Any changes to freight cost shall be communicated to the customer prior to charging the card.

Certain additional surcharges may apply (You will be notified before we change the quoted freight charges).

a. Residential Delivery

b. Job Site Delivery

c. Required Delivery Appointments

d. Special Handing - Odd Sizes and/or Requires a lift gate

e. Hard to reach shipping zones – i.e. Manhattan, NY, select rural areas and any islands accessible only by ferry.