Shipping and Handling
Freight Shipment Cost Notice
National Ladder is committed to providing you with our best possible Freight Rates. Please provide us the opportunity to seek Freight Specials, Incentives, Discounts and in some cases FREE Freight Shipping.
(Based on certain purchasing levels). We will contact you within 1-2 hours of placing your orders, during normal business hours (8 a.m. – 5 p.m. EST Monday - Friday). Your order will only be processed after you have approved the freight quote.
Normal ship times have been extended due to current supply chain schedules.
Current temporary lead times are as follows:
Rolling ladders ship within 4 weeks*
Fixed Ladders ship within 15 days*
Special order ladders ship within 6-8 weeks*
*Lead times are estimates based on the production goals of the manufacturer, actual lead times may vary.
All orders over $7,000 SHIP FREE (Business Only)
All orders over 1,000 lbs. SHIP FREE
We will contact customer with a freight rate
Free Shipping Exception
Free Shipping on select items and packages apply only to commercial addresses. Residential addresses are not included in the Free Shipping program.
Freight Incentives apply to qualifying orders for a single shipment to a single destination
Orders that qualify for free shipping can only be delivered to locations in the 48 contiguous United States. Shipping to Hawaii, Alaska, or any country outside of the US will have additional shipping charges applied.
All freight rates are estimates and may be subject to change. Freight rates will be honored whenever possible but may be subject to change for the following reasons: Residential Delivery Address, Job Site Delivery, or any other unforeseen circumstances that may affect the price of delivery. Any changes to freight cost shall be communicated to the customer prior to charging the card.
Certain additional surcharges may apply (You will be notified before we change the quoted freight charges).
a. Residential Delivery
b. Job Site Delivery
c. Required Delivery Appointments
d. Special Handing - Odd Sizes and/or Requires a lift gate
e. Hard to reach shipping zones – i.e. Manhattan, NY, select rural areas and any islands accessible only by ferry.